Privacy Policy

At Ginny Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Name, email address, phone number, and billing/shipping details
Order and transaction information required to process your purchase
Account details, if you create an account
Information shared through customer support enquiries
Technical data such as your IP address, browser type, device information, and website usage

Please note that payment information is processed securely through trusted payment partners, and we do not store your complete payment details.

How We Use Your Information

Your information helps us to:

Process and deliver your orders
Provide customer support and order updates
Improve our website and shopping experience
Personalise product recommendations and communications
Maintain website security and prevent fraudulent activity
Send promotional offers and newsletters, where you have opted in

Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings, although some website features may be affected.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only with trusted third-party partners who assist us with payment processing, shipping, website operations, analytics, and marketing services. They receive only the information necessary to perform their services and are required to protect your data.

Data Security

We use appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure. While we take every reasonable precaution, no online system can guarantee complete security.

Your Rights

Subject to applicable laws, you may request to:

Access or update your personal information
Request deletion of your data where applicable
Opt out of marketing communications at any time

To exercise these rights, please contact our customer support team.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page and will take effect immediately upon posting.